Angry people will not completely comprehend any explanations, solutions, or problem solving options until their body returns to normal again. Allowing for this refractory period is a critical part of ...

There is a lot of pressure that comes with our daily routines. We get caught up in what we need to accomplish. Whether it’s tasks at work, our home care routines, or the responsibilities we carry for ...

Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.

*Gulp*—do any of these sound familiar?

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Relationships can feel like both a blessing and the bane of your existence, a source of joy and a source of frustration or ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping these troublesome individuals. You can encounter them in virtually any ...