Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

ServiceNow is a powerful cloud-based ITSM tool that streamlines workflows and service management in IT, HR, and customer service. During our testing, we were impressed with its ability to automate ...

Action1, a leading provider of autonomous endpoint management solutions, today launched the ServiceNow Connector, enabling IT and security teams to surface real-time, actionable patch status and ...