Department stores once sold necessities. Now, many are struggling to remain in business amid the rise of online shopping.

Though they may not be as prolific now as they were in the mid-to-late 1900s, some department store restaurants have left a ...

Can department stores evolve enough to regain relevance? It might take more than the magic of Macy’s. The reason could be encapsulated in one sobering sentence by Macy’s CEO Tony Spring: The chain had ...

Department stores used to rule the retail world. Chains like Macy's, Filene's, and J.C. Penney anchored malls and drove people to shop. When I was younger, back in the 1980s and 90s, these stores were ...

While many department stores are closing, the family-owned Boscov's continues to open new locations. Boscov's employees attribute the chain's success to its focus on customer service. Unlike ...

Forbes contributors publish independent expert analyses and insights. I cover major developments in the retail industry. Major department stores are searching for a direction on how to operate in this ...

Saks Global, which owns Saks Fifth Avenue and Bergdorf Goodman, is on its way to financial restructuring in the wake of a ...

PHILADELPHIA − A crowd waited outside Macy's for the doors to open on a cloudy, foggy Tuesday morning a couple of weeks before Christmas. Some were there to shop, but others, such as Bryan and Amanda ...

NEW YORK -- It's shoppers like Quinn Kelsey who keep department store executives up at night. The 38-year-old Denver resident gets makeup ideas from TikTok videos and other social media content, not ...