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Learn about service quality. Understand what service quality is, identify the main objectives of service quality, and see the five dimensions of service quality.
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Based on eight quality management principles, the ISO 9001:2015 standard defines the way an organization operates to meet the requirements of its customers and stakeholders. Learn everything through our laddered #QMS course Portfolio. Save a slot via email at furtherexcellenceph@sgs.com or call Juvy Bayer at 0917-6207582. #SGSAcademy #VILT | SGS | Facebook
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